Who We Share Your Data With & Why

  • Live Nation Entertainment. Within the Live Nation Entertainment group and associated family of companies, referenced below, who provide services for us such as marketing, profiling, reporting and technical and product support. This may include Ticketmaster and Live Nation owned or operated venues, for example.
    • Third parties who perform services on our behalf. Our third-party service providers, some of which may be located outside of your jurisdiction. These include:
    • Cloud hosting providers, who provide the IT infrastructure on which our global products and systems are built;
    • Payment platforms, who provide the infrastructure to process payments;
    • Outsourced customer service teams, who support in responding to queries you may have;
    • Information security providers, who help us keep our platforms safe and secure; and;
    • Marketing providers, who power our data analytics, marketing communications and advertising.
  • Event Partners. Event Partners are entities we work with to put the event on, such as our co-promoters, ticketing agents, venues, or the artists. We share your information with our Event Partners so that they can run the event and for other reasons described in their privacy policies.
  • Commercial Partners. These are third parties we work with to provide additional value-add services. As the Commercial Partners we work with varies between services, we use just-in-time information to let you know when data will be shared with them and that it will be processed in accordance with their privacy notice.
  • Disclosures under law. We may share information to respond to a court order or subpoena. We may also share information if a government agency or investigatory body here permitted or required by law. Or, we may share information when we are investigating potential fraud.
  • Successors. We may share information with any successor to all or part of our business. For example, if part of our business is sold we may give our customer list as part of that transaction.

We may share your information for reasons not described in this policy. We will tell you before we do this.