How We Use Your Information & Why

Event & access management and physical security

To be able to provide a safe and secure site for you, our fans, and our staff, we will process personal information about visitors to be able to enforce appropriate access management, their purposes for being onsite, and any experiences or issues that may arise.

• As part of our safeguarding policies and procedures, we process personal information about incidents and visitor wellbeing.
• In the case of infectious disease prevention measures, any information collected by us or our third-party partners for purposes of test and trace or access management will only be used to contact you and allow entry to the event.

To perform our contractual relationship with you and/or your employer

For example, we may need to process passport and visa details as part of assisting with travel arrangements, or process information about how services and partnerships are being performed.

Managing our relationship with you

We may use your personal information to correspond with you. Examples include:

• Working with you as part of event organization or management;
• Informing you of event-specific requirements, changes to our events, or our company policies with which you need to comply (such as our health and safety procedures);
• Managing and investigating any complaints or grievances that may arise during the course of our relationship with you; or
• Contacting you for reasons such as obtaining opinions and feedback on our events, discussing future opportunities or other voluntary communications.

Compliance with our legal obligations

We may collect and use your personal information where we consider it necessary for complying with laws and regulations, including collecting and disclosing personal information as required by law (e.g., for tax, health and safety, anti-discrimination laws), under judicial authorisation, or to exercise or defend the legal rights of our companies. We may use your personal information to monitor compliance with these laws and regulations, as well as any company policies that have been communicated to you.

Cooperation with local authorities

Where we need to cooperate with local authorities, for example discussing event management or supporting emergency services, we may need to share some personal information to achieve their objectives.